How to Make an Online Payment as a Parent
Learn how parents can pay club invoices online using the secure Stripe Connect credit card checkout system.
Intro
Paying club fees and invoices online saves time and eliminates the hassle of cash or checks. Using Stripe Connect, the entire transaction is handled securely, and the funds are routed directly to your club’s account. This guide walks you through the process of completing a credit card payment for an outstanding invoice.
Prerequisites
- You have a Parent role assigned to your account (or a multi-role account with parent active via the Role Switcher).
- Your club has connected a Stripe Connect account (this is set up by the club administrator).
- You have at least one unpaid invoice issued to you or your child.
Step-by-step
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Log in to your BallersBook account using your email and password.
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Navigate to the Finance section of the app.
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Locate the invoice you want to pay. Invoices are typically listed with their Status, Amount Due, and Due Date.
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Click Pay Now or Make Payment next to the invoice. You will be redirected to a secure Stripe Connect checkout page.
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Enter your credit card details on the Stripe-hosted form: card number, expiration date, CVC, and billing zip code.
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Review the payment amount and click Pay to confirm.
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Wait for the confirmation message. You will see a success notification and receive an email receipt from Stripe.
Tips & Pitfalls
- Stripe Connect handles security - your card details are never stored on BallersBook servers. All payment data is processed directly by Stripe.
- Ensure your club has connected Stripe Connect before attempting payment. If you see an error, contact your club administrator.
- Check for multiple invoices - you may have separate charges for registration, uniforms, or tournaments. Pay each individually.
- Save your receipt - the payment confirmation can be used for your records or reimbursement requests.
Summary
Paying invoices online through Stripe Connect is quick and secure. After logging in, find your unpaid invoice, click the payment link, enter your card details, and confirm. Your payment is processed safely, and the club receives the funds automatically. If you encounter issues, verify that your club’s Stripe Connect is active and that you are using the correct parent role.